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Financial Counseling & Admissions

Assistance from Ashley County Medical Center

Ashley County Medical Center is dedicated to providing patients with quality services in every area of our hospital, from the front desk to the surgery room. Our administrative staff is just as concerned about you, your health, and your wellness as the rest of your healthcare professionals. We make sure that you have the information you need to experience a smooth transition into or out of our hospital. Please see our Financial Assistance Program Application and Policy for additional information.

Financial Counseling

During the regular work week (Monday through Friday), we register patients coming in for outpatient services. In some cases, we handle inpatient admissions as well. Our financial counseling assistants help outpatients with the payment process for their services received, whether through insurance or private pay. Additionally, we provide patients with information about payment options available to them if they need financial assistance. The staff at our front desk help patients with registration, account payments, and itemized statements.

Hours: Monday – Friday: 7:30am – 5:00pm

ER Admissions

Our ER Admissions team is here 24/7 to assist ER patients with registration. The staff answer all incoming phone calls and transfer the callers through to the correct extension if needed. In case of an emergency, our staff page for a surgery. We can also schedule a case after hours.

When the doctor’s offices close for the day or are unavailable for some reason, our ER clerk serves as the answering service for them. We provide patients with different payment options for their ER visit charges, whether by insurance or through private pay. We also provide information on different options for patients who need financial assistance.

For more information on our financial counseling or ER admissions team, don’t hesitate to call Ashley County Medical Center. We are dedicated to providing you with the information you need to navigate your hospital visit with ease.

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